FREQUENTLY ASKED QUESTIONS
- Do I need to be on-site to sign for my delivery?
- Equipment must be signed off on delivery or using the SignNow app.
- How long can I keep my rental?
- You can keep your rental equipment for as long as you need it. We rent by the day, week, 4 weeks or even longer.
- Is fuel included with my rental?
- Yes, your rental comes with a full tank of fuel. It is the responsibility of the customer to return the rental with a full tank of fuel.
- Can I pick up my rental at your store?
- Yes, we offer customer pickups at our Pennsylvania and New Jersey locations. Make sure you ask about our low delivery rates.
- Do you guarantee an exact delivery time?
- We offer the customer a 2 hour delivery window, ie. 11am to 1pm. We try our hardest to get the equipment delivered as close to the requested time as possible and have an above-average on-time delivery record. We are not liable for delays caused by weather, acts of God, strikes, breakdowns, or conditions beyond our control.
- How far do you deliver?
- We deliver just about anywhere within Pennsylvania, New York, New Jersey, Connecticut, Delaware, and Maryland.
- Do you have to call off a rental?
- Calls offs are the responsibility of the renter and are not automatic. Once your rental is called off you will be issued a call off number for accurate billing.